The Pussums Cat Company - Shipping & Returns

Shipping & Returns

    • Shipped via U.S. Postal Service First Class or Priority Mail

    • Overnight shipping via Express Mail. For overnight shipping please call 207-225-3965 to place order by phone.

    • Shipping Charges for Retail Orders:
        • Order total $1.00-$20.00 Shipping $4.00
        • Order total $20.01-$40.00 Shipping $6.00
        • Order total $40.01-$80.00 Shipping $8.50
        • All orders over $80 Shipping $10.00
    • Be sure to check our events for possible shipping delays while we are at the fairs. Thank you for your patience if you order while we are at a fair. Your order will be shipped as soon as we return.

 

International Orders

Email your order to catnip@drpussums.com. Be sure to include your name, phone number, and complete shipping address and email address to use for billing. Please note catnip is an agricultural product and not eligible for shipment to all countries.

If eligible you will receive an invoice by email for products and shipping that will allow you to pay by PayPal. Customer must have a PayPal account to use this method. International orders will be charged a 3% processing charge.


 

Refund/Exchange Policy

Customers must call to obtain return authorization. Items must be returned unused within 14 days of receipt for refund or exchange.


Maine Made Products